Member Alerts

Welcome to the Member Alerts page. Air Force FCU will update this page regularly with important information that will include information on fraudulent emails, holiday closings, special events or functions, or notice of any downtime of our operations. If you have any questions, please feel free to contact us.

June 8, 2011 – Fraudulent Phone Call Scam
Air Force Federal Credit Union was contacted today by members stating they are receiving phone calls from a source that claims they are from Air Force Federal Credit Union and them requesting that the member enter their Air Force FCU Debit Card information. The phone call is from an automated system. This is not Air Force FCU.  We have also received reports from other financial institutions that are experiencing the same phone scam.  Please do not provide this source with any of your information. 

To view our complete Security Policy please click here. 

If you have experienced this scam and provided your information to this source please contact the credit union immediately so that we may take care of your account.  Please contact us at 210.673.5610 or 800.227.5328 with any questions you may have. 

March 30, 2010 — 2010 Air Force FCU Scholarship Recipients

January 27, 2010 — Fraudulent ABA Email Phishing Scheme Click here for more information.

January 20, 2010—Donations for Haiti In an effort to help the people of Haiti who endured the devastating earthquake that took place last Tuesday, which affected approximately 3 million Haitians, CUAID has set up an online system to make denotations to support credit union volunteers, employees and members. Donations raised through CUAid for Disaster Relief in Haiti will be disbursed by World Council of Credit Unions (WOCCU). Please click here for more information.

December 23, 2009—Social Security Sends Corrected Benefits Notice. Click here to read more about it.

September 15, 2009—Internet Fraud Alert

August 27, 2009—Fed Warns Consumers of Scammers Solicitation for Money. Click here for more information.

August 1, 2009--Notice to Members: Air Force Federal Credit Union Member Account Verification
The Supervisory Committee has engaged Clifton Gunderson, LLP Certified Public Accountants, to complete the annual audit of Air Force Federal Credit Union. In conjunction with the audit, the auditors will select a sample of members share and loan accounts to verify the account balances directly with account owner by letter. If your account has been selected as part of the auditing process, you will receive a letter from Clifton Gunderson, LLP requesting information on a designated account.

June 27, 2009 — Important Notice — New Routing Numbers for Checks
Checks deposited with the following routing numbers will be considered as local checks effective June 27, 2009: 0920, 0921, 0929, 1020, 1021, 1022, 1023, 1070, 2920, 2921, 2929, 3020, 3022, 3023, and 3070. If you have any questions, please contact us.

Contest Scam Alert
April 7, 2009 — Click Here

Text Scam Alert
March 24, 2009 — Click Here

AG Warns of Financial Fraudsters
March 13, 2009 — Click Here

CO-OP Network Unauthorized iPhone Locator Alert from Air Force FCU
March 10, 2009 — Click Here

Phone Scam Alert from Air Force FCU
February 11, 2009—Click Here

January 16, 2009
Fraudulent E-Mail Alert
A fraudulent e-mail seeking credit card information (known as a "phishing fraud") has been circulating nationwide since 2 p.m. EST today. This fraudulent phishing email appears to be from the National Credit Union Administration (NCUA) and contains a link purportedly to obtain a subscription for the NCUA Express Subscription service. When that link is used, the recipient is directed to a "clone" of the NCUA Express Service site that seeks credit card information from those to whom the phish was sent. If you receive such an email, please ignore it, as it is fraudulent. The NCUA does NOT charge for the Express Subscription service and does NOT solicit credit card information over the Internet. If you have questions or comments, please contact the NCUA Fraud Hotline at 800-827-9650 or, during off duty hours, at 703-728-0700.

January 13, 2009
IRA UPDATE: Workers, Retiree and Employer Recovery Act of 2008

October 6, 2008
Increase in Federal Share Insurance Coverage

We're pleased to let you know that, under the “Emergency Economic Stabilization Act” signed into law on October 3, federal share insurance coverage at your credit union has increased from $100,000 to $250,000 for individual accounts.  The existing $250,000 coverage level for IRA and Keogh retirement accounts remains unchanged under the new law.

October 3, 2008
UPDATE: Increase in Insurance included in Economic Stabilization Bill

September 12, 2008
The BBB warns of voter registration fraud could lead to identity theft. Learn more about the scams out there and how to protect yourself.

June 16, 2008
OnguardOnline-- provides practical tips from the federal government and the technology industry to help you be on guard against Internet fraud, secure your computer, and protect your personal information.

Visit Texasfightsidtheft.gov –a web site launched by the Texas Attorney General to fight ID theft, help victims.

Security Alerts
One of our top priorities at Air Force Federal Credit Union is to keep information about your accounts private and secure.

Air Force Federal Credit Union will never ask you to provide account numbers, passwords, Social Security Numbers or other private or personal information about you through e-mail.

If you receive a request for this information, you should delete it immediately. Please read our Security Policy and review our security alerts, or visit our Security Center for more information.

Watch out for tax rebate scams. Click here for more information.