(Members Automated Teller) telephone banking gives you
quick and easy telephone access to your accounts - 24
hours a day, 7 days a week from any touch-tone phone.
account balances, make transfers or payments, find out
which checks have cleared, request check withdrawals
and more. MAT telephone banking is free and as easy
to use as 1-2-3:
1. Call 210.673.5610
or toll-free 1.800.227.5328.
2. Choose option 5 to be transferred
to MAT telephone banking.
the main menu of services, press 1.
- To report a card lost,
stolen or not received, press 2.
- If you are a merchant
calling to verify funds, press 3.
- To hear this message
again, press 9.
- To end this call, press
3. To access the main menu:
- Enter your account number.
- Enter your personal
identification number (PIN). Press #.
- For checking information,
- For balance inquiries,
- For history inquiries,
- To activate your VISA
debit card, press 4.
- For transfers, press
- For withdrawals, press
- For loan information,
- For additional options,
- To replay current menu,
- To speak with a credit
union representative (during business hours), press
- To end this call,
- No decimals are needed
to enter dollar and cent amounts. For example, to
enter $500.05, simply press 50005#.
- You can change your
personal identification number (PIN) by choosing additional
options (option 8 from the main menu) then "Change
- You can change the
number of transactions listed in history by choosing
additional options (option 8 from the main menu) then
- All financial transactions
in MAT are given a reference number you can record
for future reference.
- There is a $20
minimum required for transfers, check withdrawals
and Redi-Line advances made through MAT.